Policies & Certificates
The details behind your Lavaredo home. Find our policies, product care guides and support information in one place.
Warranty & After-Sales Support
Warranty periods, full terms and FAQs in Thai and English. Edition LV-WAR-2026.2.
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Care & Maintenance
The Lavaredo guide to caring for your kitchen and cabinetry.
Download PDF · 9.3 MB
Care Instructions
Additional care instructions published by Lavaredo.
Download PDF · 9.2 MB
Payments
Payment methods, project stages and transaction terms.
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Cancellations
Information about cancelling a project or changing an order.
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Returns, Exchanges & Refunds
Return requests, replacements and delivery delay terms.
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Designing Your Home
Design consultations, proposals and managing your project.
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Becoming a Design Partner
The design partner programme, training and support.
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Customer Satisfaction & Services
How to raise a concern and what happens next.
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Certificates & authorizations
View the issuing body, covered sites and validity dates in each document.
ISO 9001:2015
SGS · TH21/14540 · Siam Art Marble Co., Ltd. Main certificate and site annex.
21 October 2024 – 21 October 2027, subject to surveillance
View certificate ↗Green Industry · Level 2 · Site 1
GI(E)2-718/2569 · 13/6 Moo 19, Bangpleeyai.
25 March 2026 – 24 March 2029
View certificate ↗Green Industry · Level 2 · Site 2
GI(E)2-746/2569 · Site identified by title deed 67826.
26 March 2026 – 25 March 2029
View certificate ↗EGGER furniture customer authorization
Authorization issued to Siam Art Marble Co., Ltd. The scope and conditions appear in the document.
17 February 2026 – 30 April 2027
View certificate ↗