DESIGN WITH LAVAREDO
Designing my dream home
Q :
1. What to keep in mind before starting my kitchen project?
A :
For the first design meeting, we suggest you bring your floor plan, any inspiration, and be prepared to discuss your requirements, your lifestyle and personality in detail with your designer. We also suggest you go through our vast repository of Kitchen Styles and save the designs you like, so that your designer understands your preferences. Having a budget in mind is extremely helpful. Lavaredo also provides a Kitchen Price Estimation Online Tool that you could try out now!
Q :
2. What should I expect from my design consultation?
A :
You can arrange a meeting with a Lavaredo designer at one of our showroom locations, or via video or phone call if you are based outside our operational cities.
You’ll be discussing your home needs, design goals, and ways to improve and utilize the space. After the consultation, your designer will share a personalized design proposal with estimated cost.
Q :
3. What is a design concept / proposal and what will be included in it?
A :
Your designer will put together reference designs, color palettes and moodboards so that you can understand what your home could look like. Along with the design concept, a tentative quotation with costings will be shared.
Q :
4. What is a quotation or BOQ?
A :
A quotation or BOQ is a bill of quantities (BOQ), which is an itemized sheet of all kitchen cabinets, accessories, appliances and additional costs.
Q :
5. Where does Lavaredo source furniture and products from?
A :
We produce everything in Thailand, and our team have created an extensive catalogue where you can find everything for your home project — from lighting, appliances to kitchens, wardrobes, storage units — in every shape, color and finish you can imagine! We offer our in-house Lavaredo branded products as well as some of the best-in-category brands imported from Hettich, Hafele, Kessebohmer, Blum etc.
Q :
6. How many design iterations can I request?
A :
You are welcome to request multiple design iterations until you’re satisfied with both the design and budget. However, we recommend limiting the number of revisions to three or four, as frequent changes may impact the project timeline.
Q :
7. Will I get to see samples and designs before I place the order?
A :
Definitely! Your designer will give you an exclusive walkthrough of our Showroom where you can touch and feel designs and explore our collection of thousands of finishes and materials for your home interiors.
Q :
8. A furniture item / product from my quotation is now out of stock. What do I do?
A :
In case a listed product is out of stock, please consult your designer for a suitable alternative from our wide catalogue. While we aim to maintain consistent availability, Lavaredo cannot guarantee stock for every item at all times.
Managing my Project
Q :
1. Who will manage my project?
A :
Your Lavaredo designer and sales representative will be your main point of contact throughout the project. To ensure smooth coordination, we encourage regular communication and timely confirmation on all major decisions.
Q :
2. How do I receive updates on my home project?
A :
Lavaredo ensures complete transparency when you design with us. When your site execution begins, your designer will share a detailed timeline and schedule and will regularly keep you updated on the progress via LINE, calls, and site meetings.
Q :
3. Who will be supervising the site work everyday?
A :
Our ISO-certified installation team will oversee and execute your project on-site. While supervision may not be continuous throughout the day, all work is done according to the approved plan and quality standards.
Q :
4. Can I stay in my house during renovation and installation process?
A :
Please consult your designer about the feasibility of staying in your home during the renovation. In some cases, it may affect the pace and convenience of the work being carried out.
Q :
5. My project is taking longer than expected. What do I do?
A :
Sometimes, project timelines may be extended due to design revisions, material availability, or unforeseen on-site challenges. We appreciate your understanding and assure you that our team is working diligently to complete your project at the earliest.
Q :
6. I have concerns about my ongoing project. Who do I get in touch with?
A :
If you have concerns about your designer, service partner, or any part of the project, please feel free to reach out to us. For urgent or unresolved matters, our customer care team is available via LINE ID @lavaredo-kitchen 24/7 to assist you.
